All features

Guest access & public portal

A public front door for customers — no account needed.

Customers and the public can submit tickets, check status from a link, and read your public documentation without signing in. Every public surface can be switched off if you would rather not offer it.

5 total 5 shipping

  • Public ticket form

    Shipping

    A public form for submitting tickets, with optional email verification, attachments, and your own intro message.

  • Status from a link

    Shipping

    Customers check their ticket from a private link. No login, and it expires.

  • Public documentation

    Shipping

    Publish selected docs for anyone to read.

  • Public help portal

    Shipping

    A public help page with FAQs and articles.

  • Switch any of it off

    Shipping

    Turn any public surface off; visitors see a friendly notice instead.

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Want to see it in action?

Self-host the v1 image today, or browse the rest of the catalogue.

Self-host v1 All features